![]() Sure enough, after clearing the cookies for my website, I was then able to login to my Drupal site. I was still seeing the “silent login failure” that I saw earlier. That was a good start, and I was able to log into my Drupal site from one browser (Chrome) where I had just cleared the browser history and cache, but I couldn’t log into the website using Firefox. ![]() So I cracked open the original Drupal INSTALL.txt file, and sure enough, I needed to run these commands: chmod o+w sites/default/files First, because I moved files between two different servers, I suspected Drupal file permissions were a problem. The solution to not being able to login to a Drupal website after an update/upgrade seems to have two parts. Can’t login to Drupal website after upgrade - problem solved Would Safari let me log in? Sure enough, I started Safari, went to my website, and Drupal thought I was logged in. Oh, and one more funny thing: I tend to switch between a lot of different browsers, and I remembered I had logged into my website using Safari, and didn’t log out the last time. I sat there trying to think, why can’t I log into my Drupal site? I looked in all the log files, but there were no error messages. When I was satisfied that everything was working, I moved the new Drupal files and database back to the production Drupal website.Īfter I did this and restarted Apache, everything looked fine just browsing the website, but when I went to log in using any of my Drupal user accounts, the Drupal login process kept silently failing.I did all the Drupal updates on the test server.I copied my production Drupal website to my test server (files and database). ![]() Background: Can’t log in to Drupal website after upgradeĪs I traveled up here to Alaska, I let a lot of Drupal updates pile up, and I got so far behind that I decided to take this Drupal upgrade approach: If you ever happen to upgrade a Drupal website, and then find that after the upgrade you can’t login to your Drupal site, don’t panic, I may have an answer for you. But it is a common Drupal problem that might make you panic.) Try logging in again after this completes.Drupal update/upgrade FAQ: Help, I can’t login to my Drupal website after performing a Drupal upgrade! If you are receiving a message about your UTORid being invalid, try to verify your UTORid by going to and clicking on Verify your UTORid and password. ![]() You have the correct subsite name in the URL.You are connected to the campus staff network or UTM VPN.If you are unable to login please ensure the following: There is no automatic removal for cases where the editor is temporary (work study students, etc) as well as if the individual has left the department. If you manage a site, make use of the editors list available in the Site Details page to monitor who has access to sites and request the removal of those who shouldn't have. To remove access, have an editor or approving manager submit a ticket to ServiceNow, providing the individual's UTORid and the url of the site they to have access removed from. To request access, have an existing content editor or approving manager submit a ticket to ServiceNow, providing the individual's UTORid and the url of the site they need access to. ![]() Only individuals approved to be content editors by the site owners have access to the site. You will be redirected back to your website upon successful authentication where you could see the the editor's view of the website as marked by the appearance of the Administrative Toolbar at the top of the site. AuthenticationĬlick the UTORID Login button to be redirected to the secure UTORid login page where you can log in using your UTORid credentials. Please make sure you are using the UTM VPN if you are not on a UTM Campus Staff Network. You will only be able to access any administrative screens, including the log in page, if you are on the correct network. ![]()
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